| Customer Relations Management |
Reiel employs full-featured CRM software ideal for small and medium businesses. Widely used with thousands of users in dozens of countries, it has a vibrant community of users driving the products forward, and contributing to it's development. Over a million copies of CRM have been employed by users. What's customer relations management (CRM)? A customer relations management system consists of the processes a company uses to track and organize its contacts with its current and prospective customers. The CRM software can be accessed, and information about customers and customer interactions can be entered, stored and accessed by employees in different company departments. Typical CRM goals are to improve services provided to customers, and to use customer contact information for targeted marketing. Reiel's use of CRM provides a complete set of CRM capabilities, such as: * Sales force automation * Customer support & service * Marketing automation * Inventory management * Activity management * Security management * Calendaring * E-mail integration Reiel's CRM efforts provides many extensibility and customization features to enable your CRM solution to meet the needs of your business. In cases where you need new functionality to be added, the Reiel team provides customization services to meet the need. The CRM also provides, enterprise grade business productivity enhancement add-ons, Customer Portal , Outlook Plug-in for Microsoft Outlook users, Office Plug-in for Microsoft Word users, and Thunderbird Extension for Thunderbird mail users. |
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Our Staff Holds Certifications in: Flash, Dreamweaver, Photoshop, and Illustrator, Ready to Serve Your Design Needs! |
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Reiel Hosting Packages Include: Domain Registration, Web, Email, Private Folders, and Analytics! |
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Shared Offices Feature: Email Clients, Calendars, To Do's, Meetings & Calls, Knowledge Bases, Trouble Tickets, Email Notifications, Live Chat! |