CRM is widely used with thousands of users in dozens of countries. It has a vibrant community of users driving the products forward, and contributing to it's development. Over a million copies of CRM have been employed by users. Reiel's use of CRM provides a complete set of CRM capabilities, such as:
Sales Force Automation
Lead Management
Account & Contact Management
Opportunity Management
Sales Quotes Online
Customer Support & Service
Trouble Tickets
Knowledge Base Mass Mailing
Customer Self Service
Knowledge Base
Marketing Automation
Campaign Management
E-mail Templates
Mail Merge Templates |
Inventory Management
Products Catalog
Price Books
Vendor Management
Purchase Orders
Sales Orders
Invoices
Activity Management
To Dos, Meetings & Calls
Recurring Events
Shared Calendar
Activity History
E-mail Notifications
Notes
Productivity Add-ons
Email Client
Outlook Plug-in
Office Plug-in
Thunderbird Extension
Customer Portal
RSS Feeds |
Reports & Dashboards
Key Metrics
Customizable Reports
20 Pre-built Reports
20 Pre-built Dashboards
Report Folders
Product Customization
Custom Fields (10 different data objects)
Pick Lists
Custom List Views
Drag & Drop Modules
Currency customization
Security Management
User Management
Profiles
Roles
Groups
Organization-level Access Control |
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