| Telephony Services |
 Reiel features the world’s leading telephony engine and tool kit. Offering flexibility unheard of in the world of proprietary communications. Reiel provides advanced communication solutions. As a Private Branch Exchange (PBX) Reiel provides all of the features you would expect from a PBX including many advanced features that are often associated with high end (and high cost) proprietary PBXs. Voicemail systems, pre-paid calling solutions, all based on the framework have helped reduce costs.The system architecture is designed for maximum flexibility and supports Voice over IP, and can interoperate with almost all standards-based telephony equipment using relatively inexpensive hardware. In the call center The system architecture we use has been adopted by call centers around the world based on its flexibility. Call center and contact center developers have built complete ACD systems based on the framework. New life has also been added to existing call center solutions by adding remote IP agent capabilities, advanced skills-based routing, predictive and bulk dialing, and more. As a feature/media server Need an IVR? We've got you covered. How about a conference bridge? Yep. It’s in there. What about an automated attendant? We does that too. How about a replacement for your aging legacy voicemail system? Can do. Unified messaging? No problem. Need a telephony interface for your web site? Ok. The architecture allows it to convert between a wide range of communications and media. Reiel telephony solutions offer a rich and flexible feature set. Reiel offers both classical PBX functionality and advanced features, and interoperates with traditional standards-based telephony systems and Voice over IP systems. Reiel offers the advanced features that are often associated with large, high end (and high cost) proprietary PBXs.
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